Privacy Policy

INFORMATION COLLECTED

When you look at this website, our Internet Serviceย Provider makes a record of your visit and logs the following information forย statistical purposes:

ยท Your server addressย 

ยท ย your top-level domain name (for example .com, .gov, .au, .uk, etc)

ยท ย the date and time of your visit to the site

ยท ย the pages you accessed, and documents downloaded

ยท ย the previous site you have visited

ยท ย the type of browser you are using

ย PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification informationย from Users in a variety of ways, including, but not limited to, when Usersย visit our site, register on the site, place an order, subscribe to theย newsletter, respond to a survey, fill out a form, and in connection with otherย activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address,ย phone number and credit card information. Users may, however, visit our Siteย anonymously. We will collect personal identification information from Usersย only if they voluntarily submit such information to us. Users can always refuseย to supply personally identification information, except that it may preventย them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATIONย INFORMATION

We may collect non-personal identificationย information about Users whenever they interact with our Site. Non-personal identificationย information may include the browser name, the type of computer and technicalย information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similarย information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhanceย User experience. User’s web browser places cookies on their hard drive forย record-keeping purposes and sometimes to track information about them. Usersย may choose to set their web browser to refuse cookies, or to alert you whenย cookies are being sent. If they do so, note that some parts of the Site may notย function properly.

How we use collected information

Dr Espen Enterprises may collect and use Usersย personal information for the following purposes:

ยท To improve customer service Informationย you provide helps us respond to your customer service requests and support needs more efficiently.

ยทย To personalize user experience We mayย use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

ยทย To improve our Site, We may useย feedback you provide to improve our products and services.

ยท To process payments, we may use theย information Users provide about themselves when placing an order only toย provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

ยทย To run a promotion, contest, survey orย other site features To send Users information they agreed to receive aboutย topics we think will be of interest to them.

ยทย To send periodic emails, we may use theย email address to send User information and updates pertaining to their order.ย It may also be used to respond to their inquiries, questions, and/or otherย requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or serviceย information, etc. If at any time the User would like to unsubscribe fromย receiving future emails, we include detailed unsubscribe instructions at theย bottom of each email.

We only collect personal information for purposes which are directly related to our functions or activities under theย Privacy Act 1988ย (Privacy Act),ย Freedom of Information Act 1982ย (FOIย Act) or theย Australian Informationย Commissioner Act 2010ย (AIC Act), and only when it is necessary for or directly related to such purposes.

ONLINE ADVERTISING WE USE

We may use Google AdWords Remarketing to triggerย display ads across the Internet. AdWords Remarketing will display relevant adsย tailored to you based on what parts of Dr Espen Enterprises website you haveย viewed by placing a cookie on your machine.

THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVEย ACCESS TO YOUR COMPUTER.

If you do not wish to participate in our Googleย AdWords Remarketing, you can opt out by visitingย Google’s Ads Preferences Manager.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage andย processing practices and security measures to protect against unauthorizedย access, alteration, disclosure or destruction of your personal information,ย username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between theย Site and its Users happens over a SSL secured communication channel and isย encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personalย identification information to others. We may share generic aggregatedย demographic information not linked to any personal identification informationย regarding visitors and users with our business partners, trusted affiliates andย advertisers for the purposes outlined above. We may use third party serviceย providers to help us operate our business and the Site or administer activitiesย on our behalf, such as sending out newsletters or surveys. We may share yourย information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on ourย Site that link to the sites and services of our partners, suppliers,ย advertisers, sponsors, licencors and other third parties. We do not control theย content or links that appear on these sites and are not responsible for theย practices employed by websites linked to or from our Site. In addition, theseย sites or services, including their content and links, may be constantlyย changing. These sites and services may have their own privacy policies andย customer service policies. Browsing and interaction on any other website,ย including websites which have a link to our Site, is subject to that website’sย own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Dr Espen Enterprises has the discretion to updateย this privacy policy at any time. When we do, we will revise the updated date atย the bottom of this page. We encourage Users to frequently check this page forย any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is yourย responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance ofย this policy and terms of service. If you do not agree to this policy, please doย not use our Site. Your continued use of the Site following the posting ofย changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacyย Policy, the practices of this site, or your dealings with this site, pleaseย contact us at:

Dr Espen Enterprises

Phone: 1300 058 587 Email: support@drespen.com Website:ย www.drespen.com

Updated: July 2022