Masterful communication is about more than just exchanging information. It’s about engaging, building rapport and connection. It’s about understanding the emotion and reasoning behind the information shared. It’s about effectively conveying your message whilst effectively listening and receiving the conveyed message from another. We all need connection, and a person recognised and heard is a person engaged.

Everything you need to know is right in front of you in your environment. The masterful communicator understands that effective communication is 7% verbal, 38% tonality, and 55% body language. They sit back and observe. How the other person uses their hands, their facial expressions, their posture, their voice. Are they closed off, are they open? Are they engaged or distracted? They’re conscious of the process and set their intentions before the conversation. They are truly masterful. They use their communication skills as the glue that deepens their connections to others.

Learn to become the masterful communicator and master the world.